Whether it’s a cancelled JetBlue flight, a booking change, or missing luggage at the carousel, you need to quickly find someone to help when faced with these situations. Here are the ways to contact JetBlue customer service.
Calling JetBlue from the United States
The main number is 1-800-538-2583 (1-800-JET-BLUE). The call center is open 24/7. It handles flight changes, reservation inquiries, baggage issues, cancellations, and claims.
Specialized lines
Accessibility and special assistance: 1-855-ADA-LINE (232-5463); ask for a CRO (Complaint Resolution Official).
Mint (business class): 844-538-6468.
Corporate headquarters: (718) 286-7900. This is not a reservation line.
TTY/TDD devices: an older guide lists 1-800-336-5530.
Calling JetBlue from abroad
For countries without a dedicated number, there is an international number: +1 801 449 2525, available 24/7. Local numbers are also available for certain countries.
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Europe |
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United Kingdom |
0808 234 9058 |
| France |
0800 904 176 |
|
Netherlands |
0800 0235313 |
| Ireland |
1 800 657427 |
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Spain |
+34 900 989 453 |
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Caribbean and Latin America |
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Aruba |
297 588 5388 |
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Bermuda |
1 800 884 9616 |
| Costa Rica |
0800 012 1666 |
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Dominican Republic |
809 200 9898 |
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Grand Cayman |
1-855-710-2951 |
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Jamaica |
1-800-963-3014 |
| Mexico |
001-800-861-3372 |
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Saint Lucia |
1 877 766 9614 |
| Turks and Caicos |
1 877 390 5447 |
|
Colombia |
01800 9 156761 |
|
Peru |
080051061 |
|
Barbados |
1 877 596 2413 |
Good to know before calling:
Fees. Flights booked or modified via phone or chat are subject to a fee of $25 per person.
Other ways to contact JetBlue
Online chat and mobile app
JetBlue offers support via chat, phone, or email, 24 hours a day. Chat is often the most convenient option when abroad, as it avoids call charges.
Contact form
You can find it at jetblue.com/contact-us. Use this for compliments, complaints, and non-urgent inquiries. Keep your confirmation number handy.
Social media
The official account is @JetBlue on X. Beware of accounts with similar names that lack a verification badge or have few followers.
Corporate email
The address corpcomm@jetblue.com is listed for corporate communications. It is not used for routine inquiries.
At the counter
At airports where JetBlue operates, counter or gate agents can rebook passengers on the spot in the event of a disruption.
JetBlue Vacations
24-hour support is available for vacation packages.