Who hasn’t had an unexpected flight canceled? If this has happened to you while preparing to fly with Hawaiian Airlines, you have two options: change your reservation to travel on a later date or cancel the reservation and request a refund.
Indeed, both solutions depend primarily on the terms and conditions of your airline ticket.
Of course, each airline has its own rules, and you should carefully read Hawaiian Airlines’ general booking conditions to understand your rights as a passenger.
Services available in Hawaiian Airlines’ Manage your reservation
Did you know that you can modify your Hawaiian Airlines flight reservation instantly online? You can:
– Change flight: This involves changing the departure airport, the destination, or the entire itinerary…
– Modify flight information and booking details: Departure date and time, destination, booking reference, seat number.
– Modify or change passenger information: First and last name (correct if incorrect or replace if marital status changes: Marriage/Divorce).
– Add baggage: Choose the baggage option that suits you: By adding excess baggage.
– Check in online: Complete this mandatory step in just a few clicks and save valuable time at the airport.
– Choosing a seat: Before the check-in window closes, you can select your preferred seat or change your initial choice from the “View Seats” section accessible from the “Manage your Reservation” section.
– Download and print boarding pass: Obtaining your boarding pass: Save the document or download it and print it on paper.
– Update passenger contact information: Update passenger contact information: Telephone, email, home address.
– Add your Hawaiian Miles number to your reservation: This is essential to earn miles every time you book a flight.
– Add services: Special meals, assistance for passengers with reduced mobility, etc.
Find your reservation
If your plans change and you cannot take your flight with Hawaiian Airlines, you must cancel it and request a refund.
– Go to the “Find my Trip” section on the Hawaiian Airlines website or mobile app, and log in to your account using your flight ticket number (which is your booking reference).
– Then select the flight you wish to modify.
Find your Hawaiian Airlines booking confirmation number
This is your booking reference, also known by the abbreviation PNR. You can find it on your e-ticket and boarding pass.
Change or cancel your Hawaiian Airlines flight
Hawaiian Airlines’ Manage Reservation service isn’t limited to simple booking changes. It also includes the ability to completely change your flight, which can include changing your departure airport and destination.
However, online flight date changes are only available for tickets purchased directly from Hawaiian Airlines.
If the system rejects any change attempts, Hawaiian Airlines requests that you call its customer service line at 1 800 367 5320 for assistance.
Before requesting a flight change, check that your Hawaiian Airlines ticket conditions still allow for exchanges or cancellations.
Changing a Hawaiian Airlines flight booked through a travel agency?
Changes to Hawaiian Airlines flight reservations made through a travel agency cannot be made online. Your travel agency is responsible for handling all reservation changes and flight modifications.
What are the fees for changing a Hawaiian Airlines flight?
With this airline, any booking changes or flight modifications are permitted before departure, free of charge.
However, if you rebook, the new ticket may be more expensive than the original, so you will need to pay the price difference.