To find out about a travel offer launched by Hawaiian Airlines, a flight schedule, a promotional offer, an upgrade request, a mileage retroactive payment, or to file a claim for compensation for lost baggage or a refund request for a flight canceled by the Hawaiian airline… their customer service is the only one that can help you and answer your questions.
Different ways to contact Hawaiian Airlines customer service
Contact Hawaiian Airlines customer service by phone, chat or email every day to ask your questions:
Contact the Hawaiian Airlines call center
To reach this airline’s customer service, users can contact them via their telephone line accessible at: 1-800-367-5320 (service available 24/7).
Other useful contact details:
– Atmos Rewards account: 1-877-426-4537
– Web Support Center: 1-866-586-9419
– Hawaiian Air Cargo: 1-877-HA-CARGO (422-2746)
– Central Baggage Service: 1-866-389-6654
– Hawaiian Airlines Vacations: 1-844-762-0089 (For USA & Canada) / 1-312-279-7761 (For Other Countries).
For deaf, hard-of-hearing, or speech-impaired passengers (TTY), the airline offered a dedicated telephone service, reachable at 711.
Using online communication
For customers who prefer to contact Hawaiian Airlines customer service representatives online, the airline provides two contact channels:
Email: Hawaiian Airlines does not have a dedicated email address for customer service. However, this airline provides an online form that can serve as an effective way to contact its customer service department:
– Request for emergency travel booking
– Request for assistance for passengers with reduced mobility or those requiring medical assistance during the flight
– Information about the Atmos or Hawaiian Miles loyalty program (how to earn miles, member rewards, etc.)
– Information about travel requirements for children, or the travel conditions for unaccompanied minors
– Information about baggage policy, excess baggage purchase, etc.
– Information about seat availability and cabin services
– Request for flight changes, name corrections on reservations, etc.
– Request for a refund
– Report a dispute (lost baggage, overbooking, missing onboard services, etc.)
– Request for a premium seat assignment
– Book a service for transporting an animal by plane
– Information about available shuttles upon arrival of the flight
– Suggest a service
Live Chat: Hawaiian Airlines’ online chat system is available 24/7, allowing users to get quick answers via live messaging.
Send a text message: Formulate your request and send it to 38285. This channel allows you to send attachments.
Mail Address: Send your request by mail to: Hawaiian Airlines, P.O. Box 30008, Honolulu, HI 96820.
Consult the Frequently Asked Questions
Before contacting Hawaiian Airlines customer service, consider first consulting their FAQ, where you will find essential information to better manage your inquiries and complaints.
Everything is compiled in a question-and-answer format in their online help desk.