This guide informs you about Frontier Airlines’ flight cancellation policy, the possibility of changing your itinerary, and the fees charged by the airline for this type of service.
Experiencing an incident at work, getting sick, being invited to a job interview… Indeed, there are many reasons why you might not be able to take your Frontier Airlines flight. Fortunately, this airline has a flexible policy, allowing its passengers to change their travel plans for a fee.
Frontier Airlines flight cancellation policy
If unforeseen circumstances prevent you from taking your Frontier Airlines flight, please note that this airline has a flexible policy for passengers who decide to cancel their reservation at the last minute.
For all Frontier Airlines flights booked with the Economy, Premium Economy, Business, Bundle, or BizFare fares, ticket cancellation is possible before departure, free of charge.
A $99 fee applies to cancellations of flights booked with Frontier Airlines at the Basic Economy or Standard fare.
Elite members in the Miles™ Program can also cancel their reservation free of charge, more than 7 days before departure.
As for refunds, Frontier Airlines offers a travel credit valid for 365 days.
Diamond Elite members are eligible for a refund to their original payment method if they cancel their booking at least 24 hours before departure.
Canceling a Frontier Airlines flight within the first 24 hours
This means cancelling your Frontier Airlines flight reservation less than 24 hours after purchase. In this case, you will be eligible for a full refund to your original payment method.
Please note that this rule only applies to bookings made more than 7 days before departure.
For name change requests, contact a Frontier Airlines agent via online chat.
How to cancel a Frontier Airlines flight reservation?
Once you have booked your ticket online on the Frontier Airlines website or mobile app, you have the option to cancel your booking through these channels:
Here’s how it works:
– Go to www.flyfrontier.com
– Click on “MY TRIPS & TRAVEL INFO” in the menu bar at the top of the page, then on Manage Trip. Alternatively, click directly on this link.
– Enter your login details: Last Name & Confirmation Code
– You now have full control over your reservation. Click the “Cancel” button and follow the on-screen instructions to complete the process.
To cancel a flight reservation using the Frontier Airlines mobile app:
Go to “My Trips,” then “Manage My Booking,” and follow the same steps outlined above.
What if I miss my Frontier Airlines flight?
If a passenger misses boarding, they forfeit their right to a refund. Please note that the last boarding time for a Frontier Airlines flight is 20 minutes before departure.
Flight cancelled by Frontier Airlines
In the event of a cancellation, Frontier Airlines passengers have the choice between re-routing or a full refund of their ticket (if they decide not to take an alternative flight after a 3-hour wait on domestic flights and a 6-hour wait on international flights).
Frontier passengers are also entitled to meals if their flight is canceled due to reasons attributable to the airline, such as a pilot strike or mechanical failures.
However, the low-cost carrier does not provide accommodation for its passengers.
Frontier Airlines Change Policy
Change name: Did you make a typo or change the passenger name when booking a flight with Frontier Airlines? The American low-cost carrier offers to correct the name on your ticket for a fee of $75, plus any fare difference between the original ticket and the current fare.
Change flight time, date or destination: Frontier applies the same policy to changes in flight dates, departure airports, and destinations.