Delta Airlines believes that customer experience influences brand perception and positioning, and therefore spares no effort in striving to earn customer satisfaction.
The U.S. carrier has established communication channels to ensure continuous contact with its customers and is structured around a team of expert customer service representatives capable of handling various passenger requests and addressing their concerns.
Both nationally and globally, the Delta Airlines online support community invites users of its services to ask questions and submit requests to the DAL customer service team. This may concern:
– A flight reservation
– A request for special assistance (for an unaccompanied minor or a passenger with reduced mobility)
– A request for an upgrade
– The purchase of additional services (excess baggage, meals, priority check-in – Delta Sky Priority.)
– A claim for lost, delayed, or misplaced baggage
– A request for a refund following a flight cancellation
– A request for compensation following denied boarding due to overbooking
How to contact Delta Airlines customer service?
DAL customers have several ways to contact customer service representatives and request help and assistance.
Delta Service Desk Phone Numbers
| Services | Phone Number | ||
| General Services / Flight Reservation | 800 221 1212 | ||
| Flight Informations | 800 325 1999 | ||
| Skymiles Member Support Line | 800 323 2323 | ||
| Hotel Booking | 866 202 1813 | ||
| Booking Group Travel | 800 532 4777 | ||
| Charter Flight Booking | 855 Fly 8760 | ||
| Car rental service | Alamo | 844 357 5138 | |
| Dollar | 800 654 4173 | ||
| Entreprise | 855 266 9565 | ||
| Hertz | 800 654 4173 | ||
| National | 877 222 9058 | ||
| Thrifty | 800 654 4173 | ||
| International Services | 800 241 4141 | ||
| Inquire about the status of a refund request | 800 847 0578 | ||
| Baggage service/issues | 800 325 8224 | ||
| Other travel services (tour planning, vacation packages…) | 404 209 3434 or (711 for Hearing/Speech Disabilities) | ||
| Delta Vacations Program | WhatsApp: | 800 800 1504 / +1-844-783-2147 | |
| Gift Card Service (Flight Booking) | 800 225 1366 | ||
Contact Delta online customer support
Delta Airlines Customer Service representatives offer written communication with passengers through various channels, including email and social media.
– Using Delta instant messaging service
Delta Airlines offers multi-channel customer service. In addition to providing support to its customers by phone and email, the airline allows customers to communicate through a virtual text-based communication channel for quick, real-time exchanges.
In the “US MESSAGE” tab located at the bottom right corner of this page, you can type your questions and receive answers instantly.
Contact Delta customer service by email
- Delta Gift Card Email: deltagiftcards@delta.com
- Submit a Claim or Comment: Delta Air Lines, Inc. Customer Care, P.O. Box 20980, Department 980, Atlanta, GA 30320-2980.